In today’s
article I wanted to tell a story I haven’t told in a while. A few days back I
was training a new team member on the Ultimate Customer
Experience, and we got into talking about process improvement. We
were both discussing how small incremental changes done consistently
over time can have a huge impact on an organization. During
this conversation, I was reminded of this story from my
early football years. I used to use this story in many of my speaking
engagements to explain the difference between good and great, so I figured I
would share it today with everyone.
Many years ago
when I was in high school, I played football for my high school team,
the Southwest Miami High School Eagles. My primary position was Middle Linebacker, though I
was known to play ironman football when needed. I was considered pretty good
and had somewhat of a reputation around town. I will never forget when my coach
came to me a few weeks before we were scheduled to play the South Miami High
School Cobras. He was concerned about a defensive player that was
known for eating quarterbacks. My coach asked me to play Left Guard for
this game to try and slow this guy down, and give our quarterback a chance. I
will admit I already had heard about this player and his
almost superhuman strength and speed.
So over the next
few weeks, I prepared by doing extra offensive drills, stepping
things up in the weight room, and watching endless hours of film with my coach
to make sure I was prepared and ready to knock this guy down a peg or
two and continue our winning streak that year.
So after weeks
of preparation, it was game time. We were the visiting team, so we
arrived early to warm-up and start running drills. As we were
warming up, I saw the guy I had been preparing for walk out
of their locker room and start heading towards the field. I can remember
thinking to myself, that is the guy all the drama has
been about? He wasn’t that large in stature, and while you can tell he
spent a lot of time in the weight room, he wasn’t what I expected.
After warm-ups and before the start of the game, we had
the ceremonial handshake portion where we all meet in the middle of
the field before the start of the game. I went straight to him looked him
straight in the eyes and said, “How are you doing? I heard
you’re the second-best defensive player in Florida.” Without missing
a beat and with a blank stare he said, “Funny, I heard the same thing about
you.” After about what seemed like 5 seconds of hostile silence,
he smiles and we started laughing. We chatted for about
another 5 mins before we had to head to our sides of the field.
The Eagles won
the coin toss, so we got the ball first. I was going to get to see
what this guy was all about right out of the gate. As I trotted out onto the field, I
would be lying if I didn’t say I was a little nervous, but I psyched myself up
as usual and went into beast mode. We went into the
huddle, and our coach had called a passing play on our
first play. I know not very smart all things considered. Walking up to the
line I started really getting fired up and was ready to hit someone. I
hear the quarterback yell out; “Red 180, Red 180, set!” I don’t really
remember hearing the hut part. Before I knew what happened, I
was face down on the turf, feeling like I got hit by a train. I
pulled myself up to my knees, shook my head and said to myself, “This is
going to be a long day!”
It was a
long day. I never worked so hard in my life trying to keep this grizzly
bear with pads away from our quarterback. My attempts failed when
our star running back was leveled and had his shoulder dislocated by
the monster.
After the game
was over and we were beat badly, I went over to congratulate the man
who showed me that I was not ready for the pros as I had lead myself to
believe. As I complimented him on his gameplay he very humbly said
thank you and went on to tell me what a great job I did. After
scoffing off the compliment I said to him, I need to know
what is your workout routine? How in the heck did you
get so strong and fast? He went on to tell me, he gets up every
morning at 4 AM and runs (notice he said
runs, not jogs) almost five miles to school. The coach lets him
workout in the weight room before class, so he spends about three
hours working out before class, then showers and heads to class. Then, of
course, he has weight training & football practice after school,
which afterward he runs back home.
Completely
astonished, I could only bring up the word “WOW!” He responded to
that with, “I gotta gain my second!” Puzzled, I asked him what he
meant. He went on to tell me that he grew up in a very poor household and spent
time watching superior athletes. He started playing football at the age of
three and knew he wanted to go pro. Not only go pro, but be
the best ever. He went on to tell me that he noticed at a very
early age while watching the Olympics, that
the difference between the one who wins the gold and the one who
comes in last is usually only about a second or two. He said, “Can
you imagine training your whole life for a single opportunity, and then to lose
by only one second? Not only lose, but not even win a medal?”
So he explained to me that is why he has to train so hard. He has to gain
his second. If he wants a better life for himself and his family, if he wants
to go pro, if he wants to be the best, then he needs to work harder than anyone
else. If he wants to gain that second he has to put everything he has into
getting that second. It is very rare that you would ever meet a teenager with
that level of focus.
It has been many
years since that day, but I still remember it as if it were yesterday. Not
knowing it at the time, his words would set me on a path of always trying to
gain a second. Whether you call it sharpening your ax, or gaining your
second, the truth is, if you want to be the best, you have to work harder than
anyone else at achieving your goals. I wake up every morning and ask myself,
“what can I do today to make myself a better husband, a better father, a better
leader?” I may not call it gaining my second, but there is no doubt that the
superhuman Cobra I once faced help put me on the path I currently travel, an
almost sick obsession with being the best at everything I do.
I have told this
story several times in the past, and I am always asked; “So who is the
superhuman guy?” his name was Derrick Thomas, the best defensive end
to ever play in the NFL. I only wish I could have let him know before he died
what an impact his words had on my life. Good luck and go gain your second!
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