Lucky's Blog

Picture from-southernmostbeachcafe.com The Flexible Culture In today’s article, I wanted to talk about the culture that is really...

Are you ready for the customer service revolution? Little by little, I am seeing signs of what I am calling a customer service revolu...

It makes me cringe just typing the word employee since I don’t believe in that word. But I had to write this article based on somethi...

A few weeks back was a proud moment for me. I have always considered my number one job to be helping my team advance in the industry an...

Why would you send me two people, just so you can charge me more? This is a complaint we get often in the electrical service industry....

In today’s article, I am reflecting on a conversation I was having with a fellow business leader at a networking function a few weeks b...

In today’s article, I would like to start off by talking about being a servant leader and what that means to me. You see I have the gre...